Frequently asked

01. Which currency should I buy?

As a general rule, you should take the currency of your destination country. Although US dollars and Euros are generally acceptable, it’s preferable to have the local currency as goods and services are usually priced in local currency. In some cases the local exchange rate may mean that you will ultimately pay more for local goods priced in US$ or €uros. We recommend that you should take advantage of the wide range of “exotic” currencies available from “Onexchange S.A.”. Either visit your nearest branch or order in advance by telephone.

02. How much foreign currency will I need?

Our advice would be to take as much as you can afford. After all, the aim is to enjoy your trip, particularly if you are going on holiday. Additionally, you will avoid using credit or debit cards or having to exchange money abroad, which can attract expensive additional or hidden charges. Don’t forget our offer. Don’t lose out when you return unused currency. We buy back, commission free, the leftover currency you didn’t use at the same rate you bought it from us (ask for more details at our branches).

03. Do I have to order my currency in advance?

“Onexchange S.A.” branches hold stocks of most currencies for instant availability. If you wish to order your currency as well as the denomination you desire, please inform us one working day before the purchase to guarantee the currency availability. Simply call 210 3220 005.

04. Can I buy the currency I need just before my departure?

Our stores at Athens International Airport and Thessaloniki Airport operate 24 hours a day, 365 days a year with maximum availability in all currencies.

What more convenient than that?

05. Can I use my credit/debit card abroad to pay for good and services?

Many retailers abroad accept credit/debit cards as methods of payment. However, you should be aware that the majority of card issuers charge a handling fee of around 2.75% of the total value for card purchases. This charge may not be separately itemised but merely incorporated into the total amount charged to your account.

We recommend you check your card issuer’s terms & conditions for full details.

06. Can I use my credit/debit card in ATMs abroad?

These days, most cards are accepted by ATMs abroad but you will need to consider that ATM availability is not always guaranteed at your destination, particularly in more remote areas.

Furthermore, withdrawal or cash advance fees, ranging from 1.5% to 2.5% may also apply over and above the handling fee of 2.75% previously mentioned.

Once again, we recommend you check your card issuer’s terms & conditions for full details

07. What can I do if I need to have cash sent to me urgently, while abroad?

You can receive money sent to you from home or elsewhere in minutes via the “Western Union” international money transfer service. It’s a simple system, where, within 10 minutes, money paid in to any “Onexchange S.A.” branch in Greece, can be available to you in cash through a corresponding Western Union agent in whatever country you happen to be in.

08. What should I do with my unused currency notes?

If you took advantage of the “Onexchange S.A.” ‘Buy/Sell Back’ special offer when purchasing your currency in Greece, you can return leftover currency from your trip/holiday and we will buy it from you, commission free, at the same exchange rate used for your purchase. All you need is your original receipt as proof of your initial purchase. (Terms & conditions apply). However, even if you did not manage to take advantage of this special offer, you can still get exceptional value for money by bringing your unused foreign currency to any “Onexchange S.A.” bureau de change.

Do you need information? Contact us at 210 3220 005 or at